About Choice EMR Learning
Choice EMR Learning is a Canadian education technology company specializing in simulation-based Electronic Medical Record (EMR) and Electronic Health Record (EHR) training designed to support healthcare workforce readiness.
We focus exclusively on education and pre-practice preparation, using live EMR systems configured specifically for education-only use. Training environments use fictional data and controlled access, allowing learners to gain realistic, hands-on experience without exposure to real patients, live clinics, or clinical care delivery.
Our work addresses a critical gap in healthcare education: while learners are often introduced to digital health tools conceptually, many enter the workforce without practical, workflow-level EMR experience. Choice EMR Learning prepares learners to use EMRs safely, confidently, and consistently before they transition into clinical environments.
Preparing Learners for Real-World Digital Health Use
Rather than teaching EMR and EHR concepts in theory alone, learners actively practice authentic, task-based workflows within live systems configured for training, including administrative, documentation, and physician-facing EMR workflows.
Learners gain exposure to how EMRs are used day-to-day across care teams—supporting better coordination, communication, and system use once they enter real clinical settings.
This applied approach improves consistency in graduate readiness, reduces onboarding burden for employers, and supports safer, more effective adoption of digital health tools across healthcare settings.
Who It’s For
Choice EMR Learning supports healthcare education and workforce pathways for:
- Medical office and healthcare administration programs, including Medical Office Assistant and Medical Administrative Assistant pathways
- Hospital and outpatient administration roles, such as Unit Clerks and related EHR-focused positions
- Medical billing and revenue cycle learners, including provincial and private billing workflows
- Learners who support or work alongside physician workflows, with exposure to physician-facing EMR activities such as:
- Chart navigation and review
- Results management and inbox workflows
- Prescription workflows (from an EMR system and documentation perspective)
- Ordering labs, tests, and referrals within the EMR
- Drafting and managing clinical letters and documentation
- Task routing and team-based communication
- Workforce development, bridging, and upskilling programs preparing individuals to enter or transition within Canadian healthcare environments
All physician-related workflows are taught from a systems, documentation, and coordination perspective and do not involve clinical judgment, diagnosis, prescribing authority, or patient care delivery.
Our Mission
We improve healthcare workforce readiness by ensuring learners enter practice with practical EMR workflow competency—supporting employers with better-prepared candidates and contributing to safer, more consistent use of digital health systems.
What Makes Us Different
With more than 15 years of experience delivering EMR and EHR simulation training, Choice EMR Learning brings deep operational understanding of:
- Clinical and administrative workflows
- EMR vendor environments
- Academic delivery models
- Instructor and learner realities
This experience is translated into structured curriculum, simulations, assessments, and predictable update cycles that institutions can rely on year after year.
Our work emphasizes:
- Workflow competency, not button-click memorization
- Vendor-agnostic skills that transfer across systems
- Consistency, data quality, and digital health literacy
- Preparation without exposure to live clinical risk
- This focus has led educators, institutions, and EMR stakeholders to trust Choice EMR Learning as a long-term delivery partner for EMR and EHR education.
What We Do
Curriculum & Simulation Development
We design and maintain EMR and EHR curricula, simulations, lesson plans, and video-based instruction aligned with current healthcare workflows and digital health practices. Content is reviewed and updated annually to reflect system, billing, and workflow changes.
Instructor Enablement & Support
We support instructors with onboarding resources, implementation guides, assessment tools, and grading rubrics—allowing faculty to focus on teaching while we manage the simulation environment and technical complexity.
Learner Support & Accessibility
Our team provides direct technical support to learners, ensuring a smooth experience regardless of prior healthcare or system exposure. Our simulation-based approach is particularly effective for ESL learners and those transitioning into Canadian healthcare environments.
Flexible Learning Pathways
Training is available through institutional partnerships or direct-to-learner, self-paced courses, supporting both academic delivery and independent upskilling.
Academic Rigor
Curriculum and assessment outcomes are reviewed annually by experienced instructors and an advisory committee to ensure accuracy, relevance, and alignment with current practice. Update cycles are aligned with Ministry changes and academic calendars to support consistency and reliability across cohorts.
All training environments are configured for education-only use and do not involve real patient data, live clinical operations, or care delivery. Choice EMR Learning does not provide clinical services.
Why Institutions and Learners Choose Choice EMR Learning
- Improves graduate readiness and confidence
- Reduces onboarding burden for programs and employers
- Provides standardized curriculum for EMR training
- Supports instructors with turnkey delivery and technical management
- Aligns education with real-world digital health use
Our Founder
Laura Keast
Founder & CEO, Choice EMR Learning Inc.
Laura Keast founded Choice EMR Learning in 2009 to address a gap in healthcare education: the disconnect between classroom learning and real-world EMR use.
With experience spanning healthcare administration, education, and digital health, Laura has led the development of simulation-based EMR and EHR training used by institutions and learners across North America. Her work emphasizes workforce readiness, consistent EMR competency, and safe preparation for clinical environments.
Laura collaborates with educators, EMR vendors, and digital health stakeholders to advance scalable, education-first approaches to EMR training. Her leadership has positioned Choice EMR Learning as a trusted contributor to modern healthcare workforce preparation.
Our Impact
Each year, Choice EMR Learning supports thousands of learners and instructors through practical, experiential EMR and EHR education. Whether delivered through academic programs or direct-to-learner pathways, our training helps individuals enter or transition within healthcare roles confident, competent, and job-ready.
Choice EMR Learning
Real training for real healthcare careers.
MEMBERSHIPS
CHARITY INVOLVEMENT
Laura Keast and her team are delighted to support the following charities:
