• Do you require additional forms or documents to be added?
• If yes, what are the forms or documents you require?

Citrix passwords change on September 1, January 1, and May 1. Please send your device name to receive the new password. Citrix passwords are changed as close to the beginning of the day the new password is to be implemented. Often this is the same day.

For returning students:

We require the college to send us a class list of returning students at the beginning of each semester, so we know who needs the new Citrix password.

We email all students on the class list of returnees requesting a device name for our files in order to receive the new password.

For new students:

We require the college to send us a class list of new students for each semester as well as update us on add/drops. We email all students on the class list requesting a device name for our files. If a college is using our online store and not being invoiced, a student must complete their access purchase to receive their login credentials.

The access sheet given to each student with login credentials indicates: *Citrix passwords change on September 1, January 1, and May 1. Please send your device name to receive the new password.

Accuro is subscription-based and is $195.00 per student.

Jane is subscription-based and is $95.00 per student.

For Accuro: https://accuroemr.com/asp-system-requirements/

For Jane App: https://jane.app/guide/basics/browser-operating-system-requirements

A patient list is provided for each student that ensures unique last names and health card numbers for each patient on each list.

For the Accuro self-led course, a certificate of completion is granted.

For the Jane self-led course, confirmation of enrollment is provided.

We have email support that is provided 7 days per week during the day and evenings (no overnight support). There is telephone and screensharing support that can be provided if escalation is deemed required.

There is unlimited training provided for faculty in any year of membership.

Setting up a one-on-one call to discuss your program needs is the first step.

Next a document will be provided outlining what Choice Learning will be providing to your college. When this is signed by the signing authorities, you will be ready to get started.

We would give a refund if the student dropped the course and planned not to return to the college in that program area or there was a special circumstance and it was later into the semester, but they were going to be unsuccessful and not returning. If the student plans to return to the same program area in the future, a refund is optional as they can gain access again when next enrolled because access doesn’t expire.

• Full Name
• Student Number
• College Email Address
• Class Section
• Class Schedule (Day/Time)
• Class Instructor

Yes. Choice Learning will need to know if a student is no longer enrolled so they can be inactivated for security purposes as well as confirmed as an addition to your college and granted access to your college’s software environment if added.

The term of your agreement with Choice Learning shall commence upon the agreement date of your signed contract and renew annually on the anniversary date.  Upon expiration, the agreement shall automatically renew for successive one-year terms until written notice of non-renewal at least ninety (90) days prior to the expiration of the current term is received. 

The IT team would use the Choice Learning instruction document and/or video to download Citrix on any of the college computers in the classrooms or common areas you would like students to be able to access the Accuro EMR software. This is because students don’t have permissions associated with their logins to enable the download.