TELUS CHR for Medical Programs

Give Students Hands-On Experience in a Modern Canadian EMR

Prepare students for the workflows they will encounter in medical offices, clinics and other healthcare environments with practical, simulation-based training using the TELUS Collaborative Health Record (CHR).

Choice EMR Learning provides post-secondary institutions with structured TELUS CHR access, curriculum, realistic patient exercises and instructor support — all within an education-focused training environment.

REAL SOFTWARE. REALISTIC WORKFLOWS. EDUCATION-ONLY PATIENT DATA.

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Practical EMR Training Built for Healthcare Education

Knowing what an electronic medical record is isn’t the same as knowing how to work inside one.

Students need opportunities to practice.

With TELUS CHR for Medical Programs, learners work through realistic medical-office activities while developing confidence navigating a modern, cloud-based EMR.

Training can support programs including:

• Medical Office Administration

• Medical Administration

• Health Office Administration

• Medical Reception

• Health Information programs

• Unit Clerk and healthcare administration programs

• Continuing education and workforce training

The goal is not simply to teach students where to click.

It is to help them understand how information and work move through a healthcare environment.

Why TELUS CHR?

TELUS Collaborative Health Record is a modern Canadian electronic medical record platform used to support healthcare delivery and administrative workflows.

Learners gain exposure to the type of cloud-based technology being used in healthcare today while developing skills that can transfer between EMR systems.

TELUS CHR includes functionality supporting areas such as:

• Patient registration and demographics

• Appointment scheduling

• Electronic chart navigation

• Clinical and administrative documentation

• Internal messaging and task management

• Referrals and requisitions

• Forms and questionnaires

• Billing workflows

• Patient communication

• Healthcare team collaboration

TELUS Health reports that more than 40,000 Canadian healthcare professionals use a TELUS Health EMR.

Students Learn by Doing

Simulation-Based EMR Education

Choice EMR Learning goes beyond software demonstrations.

Students complete structured activities involving realistic fictitious patients and healthcare scenarios so they can practice making decisions and completing workflows themselves.

Depending on the program and curriculum selected, learners may practice:

Patient Registration

Create and maintain patient records while learning the importance of accurate demographics, contact information and administrative documentation.

Appointment Scheduling

Book and manage appointments while applying common medical-office scheduling practices.

Electronic Charts

Navigate patient charts and locate information efficiently.

Documentation

Complete realistic administrative and healthcare documentation activities.

Messaging & Tasks

Practice communication, task assignment, follow-up and workflow management.

Referrals & Requisitions

Work through common referral and diagnostic workflow scenarios.

Billing

Develop familiarity with provincial healthcare billing concepts and administrative processes.

Patient Communication

Explore the growing role of digital communication and patient engagement in modern healthcare.

More Than Software Training

Build Transferable Healthcare Technology Skills

Healthcare employers use many different electronic medical record systems.

That is why Choice teaches both the technology and the workflow behind it.

Students learn concepts that extend beyond one piece of software, including:

• Following a patient through a healthcare workflow

• Locating information efficiently

• Prioritizing administrative tasks

• Understanding how different areas of an EMR connect

• Applying privacy and professional standards

• Recognizing when information needs follow-up

• Developing accuracy and attention to detail

• Navigating unfamiliar healthcare technology with greater confidence

The result is a learner who has actually worked through EMR scenarios, rather than only watching someone else use an EMR.

Designed for the Classroom

Everything Instructors Need to Deliver Applied EMR Learning

Choice EMR Learning has supported post-secondary healthcare education since 2009.

We understand that instructors need technology that strengthens their course — without creating another course-development project for faculty.

TELUS CHR for Medical Programs can include:

• Student access to the TELUS CHR training environment

• Structured student learning activities

• Realistic fictitious patient scenarios

• Step-by-step learning resources

• Videos and help materials

• Instructor resources

• Answer keys and teaching supports

• Assessments

• Technical support

• Implementation assistance

• Instructor orientation and sample access

Our team works with instructors to integrate the training into existing program outcomes and course delivery.

A Modern Alternative to Traditional EMR Training

Choice EMR Learning Has Evolved

Choice has provided hands-on EMR education to Canadian colleges and healthcare learners since 2009 and has trained more than 35,000 learners and healthcare professionals.

For many years, Accuro was the primary EMR used within our medical-program training.

Our training has now evolved.

TELUS CHR is our primary modern EMR learning environment for medical-office and healthcare-administration programs.

The software has changed.

Our educational philosophy has not.

Students still receive the practical, applied workflow training, realistic exercises and support Choice EMR Learning has been known for — now using a modern cloud-based TELUS Health platform.

Built Around Real Workplace Expectations

Help Students Make the Connection Between School and Work

One of the biggest challenges in healthcare education is helping students move from understanding a concept to applying it independently.

Simulation provides that bridge.

Instead of telling a student:

“Here is how you register a patient.”

We can give them a patient scenario and ask them to do it.

Instead of showing them how a task works, we can give them information that requires them to decide what should happen next.

That difference matters.

It creates opportunities for:

• Independent decision-making

• Problem-solving

• Repetition

• Applied learning

• Confidence

• Digital literacy

• Workforce readiness

Students leave with experience they can speak about in interviews and apply during placement and employment.

Education-Only Simulation

The Choice EMR Learning environment is designed specifically for training.

Students work with fictitious patient information and simulated healthcare scenarios rather than live patient records.

This allows institutions to provide authentic software experience while keeping learning activities focused on education and skill development.

Supporting Healthcare Programs Across Canada

Choice EMR Learning works with:

• Public colleges

• Private career colleges

• Workforce development organizations

• Employment programs

• Healthcare organizations

• Individual healthcare learners

Training can be incorporated into an existing course, used across multiple courses, or delivered as a dedicated EMR component.

TELUS CHR + Choice Curriculum

The Software Is Only Part of the Learning Experience

Providing students with an EMR login alone does not create meaningful education.

Choice combines technology with:

Realistic Patient Scenarios
Students work with simulated patients and healthcare situations rather than isolated software functions.

Structured Assignments
Activities progress from introductory navigation to more involved healthcare workflows.

Student Support
Learners have access to help resources and technical support throughout their training.

Instructor Resources
Faculty receive materials designed to make implementation and delivery easier.

Applied Assessment
Student knowledge can be reinforced through assignments, exercises and assessments aligned with course delivery.

Expand Beyond One EMR

Institutions can also combine TELUS CHR training with additional Choice learning environments to expose students to different areas of Canadian healthcare technology.

Options include:

OSCAR Pro

Additional EMR experience using another widely recognized Canadian platform.

Jane App

Practice-management and administrative workflow training particularly relevant to allied health and multidisciplinary clinics.

Choice EHR

Hospital and unit-clerk workflow simulation including admissions, patient movement, orders, diagnostic procedures and discharge.

Healthcare Billing

Provincial billing and medical-office revenue-cycle training.

Virtual Care & Digital Health

Additional learning experiences reflecting the changing role of technology in healthcare delivery.

Ask us about building a multi-platform learning experience for your program.

Why Choice EMR Learning?

Healthcare Technology Education Since 2009

Choice EMR Learning specializes in one thing:

helping learners practice healthcare technology before they are expected to use it in the workplace.

Our experience includes more than 35,000 learners and nearly two decades of collaboration with healthcare educators.

We continually update our programs as healthcare technology, employer expectations and educational needs change.

Bring TELUS CHR Into Your Program

Whether you are replacing an existing EMR, updating an older curriculum or introducing hands-on EMR simulation for the first time, we can help you determine how TELUS CHR fits into your program.

We can provide:

• Instructor demonstrations

• Sample access

• Curriculum walkthroughs

• Program implementation planning

• Student pricing

• Multi-course planning

• Faculty orientation

• Training recommendations based on your program outcomes

See TELUS CHR in Action

Give your students the opportunity to practice the technology and workflows they will encounter in healthcare.

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